How to Fix Peloton Stuck on Downloading Update [5 Ways]

Are you having trouble with your Peloton device? Are you stuck on downloading an update? Peloton is a popular exercise equipment that allows users to access a variety of classes, workouts, and music from the comfort of their own home. Unfortunately, some users have reported a problem with their device’s update process, where the device is stuck downloading an update and won’t progress any further.

In this blog post, we’ll discuss the causes of this problem and provide some solutions so that you can get your Peloton device backup and running quickly. After reading this blog post, you should have a better understanding of why your Peloton stuck on downloading update and how to fix it. Let’s get started!

What is Peloton?

Peloton features an interactive touchscreen and a wide selection of classes that range from yoga to strength training. Peloton has become increasingly popular among those wanting to stay in shape and healthy without having to leave their homes.

Peloton is a great way to stay in shape, but it does come with its own set of issues. Among the most common issues that users face is when the device gets stuck on downloading an update. This can be a frustrating issue, as it prevents the user from accessing their favorite classes, workouts, and music. Thankfully, there are several solutions that can help you get your Peloton device back up and running.

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Why Peloton Update Taking Forever?

The cause of this problem can be many. Generally speaking, most of the common causes of this condition can be attributed to the following:

Poor Wi-Fi Connectivity – To download updates, Peloton devices need a reliable connection to the internet. In case of a weak or intermittent connection, this can cause the downloading process to stall or fail.

Outdated Firmware – If your Peloton device has not been updated in a while, the firmware may be outdated. This can prevent the device from downloading the latest updates, resulting in the issue.

Low Battery – If the battery of your Peloton device is running low, it may not have enough power to complete the update. This can also cause the downloading process to stall or fail.

Unstable Network Connection – An unstable network connection can also cause the downloading process to fail.

Outdated Device Software – If the software on your Peloton device is out of date, it may not be compatible with the latest updates, which can cause the downloading process to fail.

Faulty Peloton Device – In some cases, the Peloton device itself may be faulty and unable to download updates. This is usually a rare occurrence, but it can happen.

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Solutions to Fix Peloton Stuck on Downloading Update

Peloton Stuck on Downloading Update

Here are some easy and quick solutions that will help you solve your problem in a short period of time.

Check Internet Connection

In most cases, the cause of this problem is poor Wi-Fi connection, which is the most common cause of this problem. In order to ensure that your device works properly, ensure that it is connected to a strong and stable internet connection. You may want to switch to an Ethernet cable connection if you are currently using a wireless connection. If that doesn’t work, try restarting your router and device.

Update Firmware

After that, you need to check if your Peloton device has the latest firmware. Obtaining the latest version of Peloton’s software can be done by visiting the Peloton website and downloading the latest software. Once downloaded, follow the instructions to update your device.

Charge Battery

If your device is stuck on downloading an update due to a low battery, try charging your Peloton device for at least an hour. If that doesn’t work, try resetting your Peloton device.

Faulty Peloton Device

If your Peloton device is malfunctioning or not working properly, it could be the cause of your update issue. If you have ruled out all other causes, it’s possible that the device needs to be replaced. Contact Peloton customer support and they can help you troubleshoot the issue and provide you with a replacement device if necessary.

Contact Peloton Support

However, if none of these suggestions work, then it may be necessary to contact Peloton’s support team. They should be able to provide further assistance and guidance to help resolve the issue.

Tips for Avoiding the Problem in the Future

  • Make sure that your internet connection is stable and reliable before starting an update.
  • Keep your software up to date to ensure that you don’t encounter any compatibility issues when downloading updates.
  • Regularly check for corrupted system files and delete them if necessary.
  • If you suspect that there is a problem with your Peloton device, contact customer support for assistance.
  • Take regular backups of your system to ensure that you can get up and running quickly if an issue occurs.

Read also: Peloton Metrics Not Working? How to Fix


If you’re having trouble with your Peloton bike, don’t worry – you’re not alone. Many Peloton users have experienced the same issue of their bike getting stuck on a downloading update. While it can be frustrating, there is a way to fix it.

In this blog post, we have discussed the causes of the Peloton device being stuck on downloading an update and provided some suggestions that will help you fix the problem as quickly as possible. By following the steps above, you should be able to get your Peloton device back up and running in no time.

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